The Triunfo Water & Sanitation District (TWSD) recently moved its administrative and customer service offices to Westlake Village. The move coincides with TWSD’s official transition into an independent water agency. Its new location is at 370 North Westlake Blvd., Suite 100 in Westlake Village.
Previously, TWSD contracted out management and field operations staff and conducted business from offices in Ventura. In 2020, TWSD’s board voted to bring all services in-house, move its offices to within its service area and become a fully independent organization.
“Customers can now visit the district office in person at a close, convenient location,” says Leon Shapiro, TWSD board chair. “As an independent agency, we now have the flexibility to better address the unique needs of the communities we serve.”
TWSD provides wastewater collection and treatment services to more than 30,000 people in Oak Park, Lake Sherwood, Bell Canyon, Westlake Village, and North Ranch portions of Thousand Oaks. Triunfo supplies potable water to more than 14,000 people in Oak Park and provides recycled water to various customers throughout its service area.
Triunfo began providing services in 1963, serving an area of approximately 50 square miles. The district will mark 60 years of service in 2023.
Business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Phone numbers remain the same.
As a result of the office location change, customers who pay their water utility bill through their bank are reminded to update the payment address to the Westlake Village address.
With water restrictions still in place, TWSD suggests that its customers regularly check its website and social media sites (@trunfowsd) for the latest water updates, water conservation tips and information about holiday season office hours.