Frequently Asked Questions
FAQs on One-Day-Per-Week Watering Restriction
Yes! California is in the third year of severe drought, and there simply is not enough water to meet normal demands in the coming months.
Yes. The harshest restrictions apply to those areas that receive all or most of their water from the State Water Project (SWP). The Conejo Valley is one of the SWP Dependent Areas within the Metropolitan service area.
Yes. Outdoor watering is limited to one day per week, effective June 1, 2022. If customers do not conserve enough in the coming months, there could be a complete ban on outdoor watering.
Customers can select the particular day each week to irrigate their landscape. This requirement is in addition to Triunfo’s existing water conservation guidelines.
All meters providing potable water in Triunfo’s service area are equipped with automated meter reading technology which tracks the amount of water used in real-time. Triunfo staff will monitor water use as necessary to identify violations.
Fines of $150-$250 per violation will be levied against customers who fail to comply with water conservation measures. Customers who still do not comply may also be subject to installation of a flow restrictor on their water service.
A flow restrictor is a special round plate with a small opening that is installed at the water meter serving a property. The hole is large enough to provide enough water for essential uses but too small for irrigation and other higher volume uses of water.
You will still be able to fill a glass of water, shower, flush toilets, and run efficient dish/clothes washers, but irrigation and fire suppression systems will not work properly. Triunfo does not accept any liability for damages caused by reduced flows to a property due to a customer’s inability or unwillingness to comply with water conservation requirements during a declared state of emergency.
No. Recycled water accounts are affected to a lesser extent due to the availability of the supply during most times of the year. However, it is still important for customers to be efficient with the use of recycled water as the source for this supply will be reduced as customers conserve the potable supply.
If you observe someone watering more than one day per week or not in compliance with Triunfo’s permanent and Stage 1 watering guidelines, you can notify Triunfo at [email protected]. Our staff will work with the property owner to resolve the issue and determine whether penalties are warranted.
Non-native landscapes and lawns can be expected to show signs of wilting, yellowing, or turning shades of brown.
- Make adjustments to identify plants that will survive with less water.
- Focus more on watering trees and your favorite plants.
- Let your lawn go dormant – the roots will survive with minimal watering.
- Thatch your turf so the limited water you use reaches the root zones.
- Keep the blades of grass long to provide more shade for the root zone.
Yes. Rebates of $3 per square foot of turf removed are available, but restrictions and guidelines apply. Visit socalwatersmart.com to learn more.
Triunfo monitors the quality of water in the distribution system twice a week to ensure that it is safe for customers. If you are interested in collecting the water that is flushed from these sample stations on the mornings when samples are collected, please email [email protected] to make arrangements.
No. Unfortunately, with the restriction of only watering one day per week, there is a chance you may lose a portion of landscaping, although some of it may simply go dormant. We must focus on conserving enough water to meet basic health and safety needs.
It will remain in effect until water supplies can meet normal demands.
No. HOAs are prohibited from assessing penalties on property owners during emergency conditions such as this.
Not at this time. The restriction to irrigate only one day per week should be sufficient to maintain landscaping within more critical areas of a property.
For now, yes. Use a pool cover to minimize evaporation. Maintain proper chemistry and defer maintenance so that there is not a need to drain or refill the pool.
MWD has plans to build additional water infrastructure to make agencies like Triunfo less reliant on water supplies from the State Water Project. Triunfo is also working with its Joint Powers Authority partner (Las Virgenes Municipal Water District) to develop the Pure Water Project that will ultimately produce up to 1.6 billion gallons of local sourced drinking water each year. That project is expected to be completed in 2030.