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Privacy Policy

The Triunfo Water & Sanitation District (District) respects the privacy of visitors to This site is operated by Triunfo Water & Sanitation District, a Special Districts Government Agency formed in California, United States.

By accessing or using a District website, you agree to be bound by this privacy policy. If you disagree with any part of this policy, then you do not have permission to access or use the website.

Collection and Sharing of Information

The District adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of users’ personal information, username, password, transaction information and other data stored on

The District does not sell, give, or share any customer information with any outside party without the user's permission.

As a governmental agency, the District is subject to the access and confidentiality provisions of the Public Records Act. The District will therefore disclose personally identifiable information only as required by law -- for example, in response to a court order, a subpoena or a Public Records Act request. The District also may disclose such information in response to a law enforcement or regulatory agency’s request.

The District is required to provide select personal information (such as your credit card number and account expiration date) to its money transmission vendors to the extent necessary to process your payment for services on our site.


Cookies are files that contain information created by a web server that can be stored on a user's hard drive for use either during a particular session or for future use. The District website may use cookies to enhance the user experience. The user may choose to set their web browser to refuse cookies or to alert a user when cookies are being sent. However, if they do so, some parts of the site may not function properly.

The District may collect specific information regarding a user’s activity on The District uses this information to enhance effectiveness of communications and for website analysis.

We do not and cannot use cookies to retrieve personal information about you from your computer unless such information was knowingly and willingly provided by you.

Third-Party Applications and Links

The District is not responsible for third-party applications and/or external websites linked on the District's website, including but not limited to the following:

  • Online Bill Pay: The District's Online Bill Pay portal for paying water bills online is operated by a third-party vendor
  • Customer Portal: The District's Customer Portal for customers to track water usage online is operated by a third-party vendor

The District does not control the content or links that appear on these sites and is not responsible for the practices employed by websites linked to or from the District website. In addition, these sites or services, including their content and links, may change regularly. These sites and services may have their own privacy policies and customer service policies. The District encourages its users to read the privacy statements of any website linked on the District’s website that collects personal information. This privacy statement applies solely to information collected by the District’s website.

Links from District web pages to other sites do not constitute an endorsement from the District. These links are provided as an information service only. It is the responsibility of the user to evaluate the content and usefulness of information.

Disclaimer of Duty to Continue Provision of Data

Due to the dynamic nature of the internet, resources that are free and publicly available one day may require a fee or restricted access the next, and the location of items may change as menus, pages, and files are reorganized. The user expressly agrees that the use of the District’s website is at the user’s sole risk. The District does not warrant that the service will be uninterrupted or error free. The documents and related graphics published on this website or server could contain technical inaccuracies or typographical errors. Changes are periodically added to the information herein. The District may make improvements and/or changes in the information and/or programs described herein at any time.

Disclaimer of Liability

Neither Triunfo Water & Sanitation District, nor any of its employees, agents or individual board members, shall be held liable for any improper or incorrect use of the information described and/or contained in the District’s website and the District assumes no responsibility for anyone’s use of the information. In no event shall the District, or its employees, agents or individual board members be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement or substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this system, even if advised of the possibility of such damage. The District’s website and all materials contained on it are distributed and transmitted “as is” without warranties of any kind, either express or implied. This disclaimer of liability applies to any damages or injury, including but not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence or under any other cause of action.

Changes to this Privacy Policy

The District has the discretion to update this privacy policy at any time. When updated, the revised date will appear at the bottom of this page. By accessing the District’s website, users acknowledge that it is their responsibility to review this privacy policy and other policies periodically and become aware of modifications.

Unauthorized attempts to upload or change information on the District’s web servers are strictly prohibited and may be punishable by law, including under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.

Contact Triunfo Water & Sanitation District

If you have any questions about this privacy policy, please contact Triunfo Water & Sanitation District at [email protected] or (818) 889-8996.

Policy reviewed and updated 1/30/2023