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Triunfo Water & Sanitation District 2023 Year in Review


As we close our year, 2023 Chair of the Triunfo Water & Sanitation District Jane Nye shares her thoughts.

It is a pleasure serving the 30,000-plus people who live, work, and play in Triunfo Water & Sanitation District’s (TWSD) service area. It’s our goal to be the best possible resource for our water and sanitation customers—while consistently delivering exceptional customer service.

Last year’s storm events painted a very different picture for us. Unprecedented winter storms replenished water supplies throughout the state, and we hope this year will deliver the same.

We have made great progress with the Pure Water Project, which is managed by The Las Virgenes-Triunfo Joint Powers Authority (JPA). We are continuing our efforts to provide customers with access to a renewable, affordable, and sustainable source of high-quality drinking water.

I’d like to note that the Calleguas/Las Virgenes Interconnection Project (the ongoing construction on Lindero Canyon Road) will further enhance our potable water supply reliability. This project is scheduled to be completed by early summer.

Cutting-edge technology has been brought to our administrative and customer service offices. State-of-the-art audio and video in our boardroom, conference room, offices, and general areas enable us to provide information more efficiently to our customers. Our boardroom, in addition to hosting TWSD and JPA board meetings, also will serve as a community classroom and meeting area.

This year, we were honored to receive the Government Finance Officers Association (GFOA) award for Excellence in Financial Reporting. Our staff continues to strive for and achieve high-quality results in all departments.

As I pass the gavel to our new chair and as we end our 60th year, I want to encourage you to use water wisely—while we all hope for rain, snow-packed Sierras, and the overall easing of drought, it’s going to take an on-going effort to use our water resources efficiently. Thank you!

Jane Nye
2023 Chair
Triunfo Water & Sanitation District Board

Triunfo Water & Sanitation District’s 60th Birthday

November marked the 60th anniversary of the Triunfo Water & Sanitation District! On November 12, 1963, Triunfo was established to provide clean water and efficient sanitation services to our community.

Mark Norris, General Manager, TWSD; Director James Wall (in back), TWSD board; Fidela Garcia, Clerk of the Board, TWSD; Director Leon Shapiro, TWSD board; Jay LeWitt President, Las Virgenes Municipal Water District and the Joint Powers Authority boards; Director Tjulander, TWSD board; Vice Chair Janna Orkney, TWSD Board; Josie Guzman, Clerk of the Board, Las Virgenes Municipal Water District; David Pedersen, General Manager, Las Virgenes Municipal Water District

We are grateful to be presented with a recognition of our 60th year by Jay LeWitt and David Pedersen of Las Virgenes Municipal Water District at our November board meeting.

Thank you to everyone who has been a part of this incredible journey. Here’s to many more years of sustainability, growth, and ensuring a bright, healthy future for all!

Community Connections

Calendar Contest

Artwork by 11-year-old Jessica Joel, a sixth grader at Medea Creek Middle School in Oak Park, was selected by the Metropolitan Water District of Southern California (MWD) to appear in its 2024 Water Calendar and digital library.

The Triunfo Water & Sanitation Board recognized Jessica, and the other wonderfully creative students who submitted artwork, at December’s board meeting.

Water Smart Summer Classes

In 2023, TWSD held six free landscape and gardening classes for the public. Topics included drip irrigation, turf removal, fire-smart and water-wise landscaping, California Natives, and drought-tolerant landscaping.

Spring classes are now online, and more is to come! Click here to learn more and register!

Triunfo’s Customer Assistance Programs

The Triunfo Water & Sanitation District board voted in early 2024 to make permanent both the Potable Water and Wastewater Customer Assistance Programs for qualifying lower-income customers.

Potable Water Assistance Program

This program provides a $15.00 discount on the monthly water bill for eligible households. More

Wastewater Assistance Program

This program provides a discount for wastewater service for eligible property owners. The discount will be reflected on the customer’s annual service fee billing via the County of Ventura Tax Rolls. More

The Customer Portal Saves Time and Money

Explore your water usage effortlessly with the Water Service Customer Portal. Keep tabs on your consumption in real-time and receive timely email or text alerts for any spikes in usage. The quick and easy setup allows you to stay informed and in control. Sign up or set up your account today!

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Water News

Monthly news and info, events, tips and more.

Office Hours

Triunfo’s Customer Service Hours (Effective 12/1/2023)

Open Monday-Friday
8:00am-12:00pm & 1:30pm-5:00pm
CLOSED for lunch – 12:00pm-1:30pm

How to Contact Us

Water Service   800-613-0901
Sewer Service    805-658-4690
General Inquiries/Board   818-889-8996
Emergencies (24/7)   805-389-9406
Public Affairs   805-600-1576

The mission of Triunfo Water & Sanitation District is to meet current and future needs of our customers by providing potable water, recycled water, and wastewater services. We are committed to providing services that are reliable, high quality, cost efficient, and delivered in a customer-friendly manner. The District will judiciously manage its assets and finances, effectively plan for future needs, protect the environment, and work to maintain public trust and confidence. TWSD serves east Ventura County, including Oak Park, Lake Sherwood, Bell Canyon, and the Westlake Village and North Ranch portions of Thousand Oaks.

Recent News

Office Hours Update!
June 7, 2024

Closed Alternate Fridays Starting July 19 Starting Friday, July 19, Triunfo will be CLOSED on alternate Fridays. Customer Service Hours on Friday closure weeks: Monday…

TreePeople Native Plant Kits – Triunfo Offers $50 rebate!
June 6, 2024

TreePeople has partnered with Triunfo Water & Sanitation District and other local agencies, nurseries and tech providers to offer a plant kit for residents so…

Triunfo Water & Sanitation District Fills Board Vacancy
March 20, 2024

At a March 18 meeting, the Triunfo Water & Sanitation District (TWSD) board of directors selected Carl Jarecky to fill a board vacancy created when…

TWSD Board Vacancy – Notice & Application – 2024
February 6, 2024
The deadline for application has passed.  The Triunfo Water & Sanitation District board of directors will be holding a special board meeting Monday, March 18...